From ticket deflection to automated triage, Neo Agent powers your MSP workflows - no engineers, no scripts, just results.
Neo Agent is the AI tool for managed service providers that simplifies triage, ticket handling, and routine tasks through natural language-powered automation. Say goodbye to clunky RPA tools and hello to AI that learns, adapts, and delivers 24/7.
Neo Agent delivers real AI automation for MSPs, allowing you to
Reduce ticket volume through intelligent automated responses
Automatically categorize and prioritize tickets with precision
Streamline routine processes without manual intervention
Connect seamlessly with your current tools and workflows
No scripts. No coding. Just workflows that can be adjusted in plain English.
Neo Agent is a new kind of AI automation platform for MSPs - designed to simplify ticket management, triage, and deflection without the need for coding.
Start with one of our prebuilt templates or create your own in plain English. Whether you're setting up AI-powered ticket deflection, automating ticket triage, or handling complex workflows, Neo Agent adapts to your needs in just a few clicks.
Trusted by leading MSPs globally
See the measurable impact Neo Agent has delivered for MSPs like yours
User Creation Time Reduction
Cut onboarding tickets from 15 minutes to 2 minutes
Annual Savings
MSPs eliminated dedicated triage positions
Invoice Error Reduction
Automated billing and agreement processes
Hours Saved Monthly
Through automated workflows and processes
Triage Coverage
Never miss tickets again
See the full stories behind these results
Sarah's computer is running out of storage space and needs an upgrade.
When disk space > 85% full, send a nice message offering an SSD upgrade for $389
You can use Neo to automatically identify revenue opportunities from support tickets and generate messages to send to your clients. This type of workflow can be configured using our Build Message action.
Neo Agent transforms how MSPs handle automation, removing the need for automation engineers and complex RPA tools.
Replace your automation stack with an intelligent agent that understands your business context and adapts to your needs.
Neo reasons, plans, and executes tasks, adapting to new situations and solving problems without constant human guidance or explicitly defined workflow rules.
These are just a few examples of how Neo reasons across specific use-cases
Streamline your operations with AI-powered automation tools designed specifically for managed service providers.
Create powerful AI-driven automations quickly with an intuitive, no-code builder. No engineers or complex scripting required - just simple setup using natural language.
Easily modify workflows by telling Neo Agent what to do. Our natural language AI adapts your automation logic on the fly - no coding or technical skills needed.
Neo Agent connects with the typical MSP tech stack to provide a unified workflow automation experience
